Services that Deliver Your Bottom Line

Harness the power of your data with MPA’s proven iCRM approach. Our expert consultation and hospitality marketing services designed to work in harmony throughout the entire guest lifecycle. From first impressions to winning a repeat guest for life, get more than your fair share.

DIRECT BOOKING OPTIMIZATION

Direct booking delivers your most profitable revenue. In the highly competitive marketplace, everyone wants a piece of your business. Increase direct business and decrease commissions with an expertly executed plan.

  • Database maximization and growth
  • Email strategy with tracked results
  • Loyalty strategy
  • Channel management

WEBSITE DESIGN

Is your most important revenue generating tool delivering what it should to your bottom line?

  • Award-winning user experience design
  • Technology for a mobile-first world
  • Integrated booking engine
  • Relatable storytelling

DIGITAL MARKETING

Today’s travelers are searching online for the best experiences. Are you there…or in the shadow of the competition?

  • Display advertising
  • Targeted email campaigns
  • Content creation

SEARCH MARKETING

Don’t risk being lost. The most visually appealing websites are never found if they aren’t expertly created on the backend to rank at the top. 75% of people won’t even click on the second page of search results.

  • SEO copywriting
  • Pay-per-click campaigns
  • Google AdWords certified
  • Optimized for conversions
Search engine optimization
Public Relations

PUBLIC RELATIONS

Professional PR drives exceptionally high ROI and delivers the key third-party media editorial that travelers consult when planning experiences. Designed to be a part of an integrated communications program or a standalone service.

  • Message creation and targeted distribution
  • Outreach to journalists, social media influences, bloggers
  • Press trips
  • Brand monitoring

Advertising

A strong marketing strategy deserves components that compel dreamers to become doers. Emotionally connected, upscale messaging is essential for reaching today’s affluent traveler.

  • Creative design and copywriting
  • Brand identity and logo development
  • Print
  • Media planning and buying
Print Design Agency

SOCIAL MEDIA

Join the conversation. More than 65% of travelers factor in user-generated content as their No. 1 source when planning their vacations.

  • Engaging social media content
  • Paid social advertising
  • Reputation management
  • TripAdvisor strategy

ANALYTICS

Tracking is just the first step. Are you receiving insightful analysis of your measurements allowing you to make real-time decisions with the most information?

  • Web analytics
  • Social media critique
  • PR reporting
  • Data-backed strategies

CALL TRACKING

Hear the conversation for yourself. MPA’s RezOp service lets you listen to reservation calls and the selling process allowing you to maximize sales.

  • Discover your sales effectiveness
  • Measure productivity by reservation agent
  • Use call volume analytics to staff accordingly
  • Determine sales training opportunities