Madigan Pratt to Present Hotel CRM Best Practices at NAVIS Leadership Conference

Each year many of the hospitality industry's thought leaders meet at the NAVIS Leadership Conference to present, and discuss strategies to generate positive bottom line impact for hotels. This year's Conference is being held in Orlando, February 24 -26. Featured speakers include Peter  Yesawich, Vice Chairman of MMGY...

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Success Secrets From The Best Caribbean Boutique Hotels

Another season of discovering which hotels will be ranked among the world’s best is upon us. Travel+Leisure Magazine has just announced their picks and Condé Nast Traveler won’t be far behind. Seeing these annual rankings raised two questions.

  • Which Caribbean boutique hotels are really the world’s best?
  • More importantly what are their secrets of success?

To find out, we started with an analysis of Caribbean boutique hotels that have received the Travel+Leisure World’s Best Award in each of the past five years. We then interviewed the general managers for two of the top three properties.