Digital Marketing

MP&A Digital Expands and Welcomes Stephanie Miller

WILLIAMSBURG, Va. – MP&A Digital & Advertising, an award-winning full-service CRM agency, announces the addition of Stephanie Miller to its team of professional marketers. As account executive and social media manager, Miller will assist in the day-to-day management of marketing communications and social media efforts for the agency’s...

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MP&A Digital Named NAVIS Certified Partner

MP&A Digital & Advertising, a leading hospitality marketing company focused on driving profitable revenue and creating loyal guests for luxury hotels is pleased to announce that it has just been named a NAVIS Certified Partner and the only certified partner serving the Caribbean, Bahamas and Bermuda.

NAVIS is a sales and marketing solution provider helping hotels leverage the full profit potential of their direct channel. Their NAVIS Reach solution is the top hospitality CRM solution on the market today.

Navis Partnership“It’s a fact that the companies with the most loyal guests are also the most profitable. This is why we are excited to partner with NAVIS,” said Madigan Pratt, president of MP&A Digital. “Our comprehensive digital marketing and public relations services coupled with the NAVIS Reach CRM solution allows us to effectively manage our luxury hotels’ customers through the customer life cycle from awareness through loyalty, thus maximizing revenue.”

The Benefits of Being A Digital Leader vs. Laggard

A recent study conducted by McKinsey & Company shows companies at the forefront of using digital tools including social media to engage consumers along the purchase decision journey are gaining a significant advantage over their competitors. It's the digital leaders vs.the digital laggards and the financial implications are enormous. The...

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MarketingSherpa Features MP&A Case Study of Jamaica Inn

MP&A Digital & Advertising is dedicated to delivering results in the terms of increasing revenue and occupancy for our hotel clients. Over the years, we have published countless case studies that document the success of our iCRM (integrated customer relationship marketing) program. We’re honored that our recent...

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Holy #Hashtag! Loyalty in The Digital Age

Loyalty may be marketing’s Holy Grail, but the rules are changing in the digital age. So you just might want to hold that tweet and lighten up on the hashtags.

That was the take-away from Wharton’s recent marketing conference, “Building Loyal Customers in the Information Age.” While marketers have more data than ever, the truth is that customer loyalty is declining according to Chris Malone, managing partner at Fidelum Partners, a global marketing firm.

Michael Wilhite, senior vice president of insight analytics for a strategy consulting firm pointed out that far too many companies are approaching digital marketing from the wrong perspective.